Member organizations
500
CCCC Member Growth Team
Membership Relationship and Need Score
Review the full member-participation dataset, score organizations, and review renewal signals from one place.
Organization relationship dashboard
Review organization-level relationship, participation, need, and renewal signals. Manage CSV imports and demo data in Admin / Settings.
Preview dataset: 3,082 member records across 500 organizations. Open the full CSV or open Admin / Settings to replace it with your own import.
Average relationship score
55.9
Household / individual accounts
0
Renewal coverage
100%
Member participation and service adoption
Participation is recorded for a connected user and rolled up to their member organization.
Connected users / org
0.0
Green users / org
0.0
Programs / org
0.0
MST calls / org
0.0
Webinars / org / year
0.0
Green topics / participant
0.0
Green adoption rate
0%
Age at termination
—
Turn signals into support
Recommended next steps
Low relationship signals are a prompt for care and value-building, not an automatic discount decision.
0
Re-engage
Schedule a listening call, confirm the renewal barrier, and identify one relevant next step.
0
Build value
Offer onboarding, a Green invitation, webinar, or a focused program-fit conversation.
0
Review renewal support
Use staff context to consider a payment plan, targeted support, or an appropriate retention offer.
Human review stays central
Member need and decision review
Need is scored separately from relationship signals. Use the combined score as a guide, then record staff context and the decision.
Average need score
0.0 / 30
High-need organizations
0
Decision review queue
Upload staff review values in the CSV to assign ownership, next follow-up, and reason codes.
| Org | Rel. | Need | Total | Next step | Owner / due | Decision / note |
|---|
Organizations
Membership organizations only. Each score is a guide for staff review, never an automatic decision.
| Org | Tier | Users | Green users | Participation | Programs | MST | Webinars | Score | Renewal % | Action |
|---|---|---|---|---|---|---|---|---|---|---|
| Church 91 | A1 | 4 | 4 | 4 | 3 | 15 | 7 | 93.0 | 100% | High priority |
| Christian school 262 | A1 | 5 | 3 | 11 | 3 | 12 | 14 | 91.6 | 100% | High priority |
| Christian school 94 | A1 | 3 | 2 | 9 | 4 | 9 | 8 | 88.3 | 100% | High priority |
| Christian school 106 | A1 | 7 | 4 | 21 | 4 | 24 | 14 | 87.0 | 100% | High priority |
| Christian school 238 | A1 | 2 | 0 | 9 | 4 | 10 | 11 | 86.0 | 100% | High priority |
Individuals linked to the current search
Use this to inspect the people behind each organization score.
| Member | Org | Programs | Green topics | Score | Outcome | |
|---|---|---|---|---|---|---|
| Jordan Lee | Northwind Health | jordan@example.org | 2 | 4 | 64.5 | Renewed |
| Sam Ortiz | Northwind Health | sam@example.org | 2 | 2 | 43.2 | Not renewed |
| Alicia Chen | Riverstone Labs | alicia@example.org | 1 | 1 | 34.7 | Renewed |
| Marcus Hall | Riverstone Labs | marcus@example.org | 1 | 0 | 20.4 | Not renewed |
| Priya Singh | Blue Harbor | priya@example.org | 3 | 8 | 78.1 | Renewed |
| Chris Gomez | Blue Harbor | chris@example.org | 3 | 5 | 70.2 | Renewed |
Renewal learning signals
The app compares members with and without historical renewal outcomes to highlight which signals appear most predictive.
- Renewed on time: positive signal with a 1.00 average difference.
- Knowledge Base logins: positive signal with a 0.45 average difference.
- Number of cases: negative signal with a 0.40 average difference.