Where to focus
Each dot is a membership organization. Use this to decide the kind of conversation it needs.
CCCC Member Growth Team
Leadership View
A portfolio view of organization renewal, member-service adoption, and the staff actions that can strengthen the relationship.
Portfolio health
From usage signals to member care
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Leadership briefing
Portfolio relationship health
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Member organizations0
Renewal rate—
Green adoption0%
Start here
Priority conversations
Supporting evidence
Portfolio analysis
Use these comparative charts to understand the pattern behind the priorities above.
Member organizations
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Organization renewal rate
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Green adoption
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Needs staff attention
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Renewal journey funnel
Where relationship reach turns into renewal.
Renewal by relationship band
Does the score align with observed organization renewal?
Service adoption heatmap
Each cell shows usage intensity within a member organization. Darker means more use.
Relationship score and renewal
One point per membership organization. This shows association, not causation.
Member care map
Compare broad Green adoption with the organization relationship signal to focus the next conversation.
Membership cohorts
Renewal rate by organization tenure.
Program depth
Renewal rate by programs/services used.
Green reach
How broadly The Green is adopted inside each organization.
Renewal by membership tier
Compare organization renewal outcomes within the membership levels represented in the current data.
Support demand and relationship depth
MST calls compared with the relationship score. Filled points renewed.
Termination timeline
When terminated memberships ended, by tenure range.
Leadership action queue
Start with the organizations where care, onboarding, or renewal support is most useful.
| Org | Tier | Rel. signal | Service signal | Next step |
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